WSJ.Com: The Ultimate Lifesaver: Ambulances Vary Widely in Equipment; Trying to Create an ER on Wheels

by Laura Landro at the Wall Street Journal

A new push is under way to improve the care people get after they call 911, when minutes can make the difference between life and death. The inside of the ambulance is changing as it is being stocked with new techniques and devices to improve trauma victims’ survival. Laura Landro has details on Lunch Break.

One Problem: Medical advances that save lives in hospitals and on the battlefields are often slow to become available to civilian emergency responders.

There is plenty of room for improvement: Survival rates among sudden-cardiac-arrest patients, for example, vary widely among different regions in the country. One problem: Medical advances that save lives in hospitals and on the battlefields are often slow to become available to civilian emergency responders.

Emergency medical systems and ambulance companies are driving the efforts to change. A growing number of communities are training their 911 call centers to instruct bystanders by telephone in the best way to administer cardiopulmonary resuscitation, or CPR, which has been shown to increase a patient’s chance of surviving. Some emergency responders are equipping ambulances with new technologies like digital transmission systems to beam electrocardiograms to hospitals and quick-clotting bandages, developed for troops fighting in Iraq, to stop bleeding faster. Paramedics—the most skilled providers of pre-hospital emergency care—also are being trained to chill cardiac-arrest patients after resuscitating them, as is often done in hospitals; the procedure has been shown to increase patients’ chances of surviving without brain damage.

Cardiac arrest kills close to 300,000 people a year in the U.S., and trauma is the No. 1 killer of people under age 44. Of those who die, more than half do so in the first two hours, before they ever arrive at a hospital.

“The goal is to train the paramedics to be as good as physicians when treating patients in the field,” says Andreas Grabinsky, head of emergency and trauma anesthesia at the University of Washington-Harborview Medical Center in Seattle, where the city and county EMS providers offer free training programs to other emergency systems.

It is difficult to introduce innovations. Emergency medical systems are generally overseen by a state or regional agency and vary by community. Ambulances may be operated by fire departments, hospitals, volunteer groups or private companies. When a 911 call comes in, firefighters, who at minimum have basic emergency medical technician certification and may also be paramedics, are dispatched as first responders. Ambulances staffed by paramedics with advanced life support equipment are summoned either by their proximity to the call or on a rotation.

The goal is to train the paramedics to be as good as physicians when treating patients in the field. Andreas Grabinsky

Emergency responders must meet basic regulatory standards, but it is generally voluntary whether they equip their vehicles with the latest technologies and train their crews in the most up-to-date procedures and skills. A 2008 study led by Graham Nichol, director of the University of Washington-Harborview Center for Prehospital Emergency Care, found that survival rates for EMS-treated cardiac arrest in 10 major regions varied from a high of 16.3% in Seattle to a low of 3% in Alabama. New data for 2010, though not yet available by city, show the national average has been improving, according to Dr. Nichol.

Some ambulances are being fitted with machines that provide continuous chest compressions so paramedics can insert breathing tubes and perform other lifesaving procedures without pausing to restore breathing.

Another new device finding its way into some ambulances is a digital transmission system that speeds sophisticated electrocardiogram readings to the hospital so cardiac patients can get treated faster. When heart-attack victims require a balloon angioplasty, a procedure that opens blocked blood vessels, hospital staff often rush to get this done within 90 minutes, the time required to avoid heart-muscle damage. The transmission device is usually combined with a monitor to track the patient’s pulse, heart signs and breathing.

The new digital technology helped save the life of 43-year-old Robert Douglas, who passed out at his home in Cambridge, Mass., in August, feeling weak with chest pains radiating to his left arm. Paramedics from the Cambridge fire department and ambulance company Professional Ambulance and Oxygen Service Inc., known as Pro EMS, performed the ECG at Mr. Douglas’s home. Trained to interpret electrocardiograms, they transmitted to Mount Auburn Hospital images showing signs of a type of heart attack in which an artery is totally blocked by a blood clot. Doctors in the ER were able to get Mr. Douglas in for a balloon angioplasty within 42 minutes.

Pro EMS, a Cambridge, Mass., ambulance company, train to use hand-held ultrasound devices, which can assess
internal bleeding.

“Before this system, the communication was like a child’s game of telephone,” with paramedics and doctors at the hospital often not understanding each other’s verbal descriptions, says Todd Thomsen, an emergency physician at Mount Auburn. “Had this system not been in place or had there been other delays, Mr. Douglas would have had a worse outcome.” Mr. Douglas says he has recovered fully.

Pro EMS has been participating in a program at Emory University in Atlanta called the Cardiac Arrest Registry to Enhance Survival, or CARES, which the ambulance company says has helped it double its cardiac-arrest-survival rate in the last two years. CARES has been gathering data from 911 call centers, EMS providers and hospitals around the country since 2004 to compare results and to help communities improve emergency care.

At Pro EMS, which submits data to the CARES program as part of Cambridge’s fire-department EMS system, staff members undergo about five times the national standard of 72 hours of continuing education, refresher courses and recertification in CPR and advanced life-support skills, says chief executive Bill Mergendahl. The company has also purchased 16 sophisticated monitors, including the ECG systems, cardiac- and breathing-monitoring devices and defibrillators at a cost of $25,000 each. “It can get expensive to add new technologies to EMS, but we are improving outcomes that lead to savings in health care all the way down the line,” Mr. Mergendahl says.

Shown are paramedics undergoing
training to listen to lung sounds.

The San Francisco fire department, which began participating in CARES in 2009, trained all 1,400 of its staff last year in updated CPR and advanced cardiac-life-support techniques. The department purchased electronic monitors that provide visual feedback about the effectiveness of chest compressions, and it is using new airway tubes that are easier to insert without interrupting CPR.

Fire department captain Justin Schorr says the emergency survival rate in the city has risen over the two-year period. But the city wanted also to measure survival in another way—-for victims whose cardiac arrest was witnessed and someone, either a bystander or EMS staff, intervened with CPR or a defibrillator. “We focused on how well we did when we had the best chance to help someone,” he says, and results improved dramatically—from 9% to 23% over the period.

Researchers also are investigating possible new techniques to boost survival rates. For example, people admitted to the hospital ER at high risk for traumatic brain injury or hemorrhagic shock currently are given a dose of estrogen within two hours of injury, which has been shown to reduce dangerous inflammation. The Resuscitation Outcomes Consortium, a group of 10 regional centers based at the University of Washington that conducts clinical trials, plans to investigate whether estrogen given intravenously before the patient gets to the hospital would improve survival.

View original article: View Original WSJ Article

Hospitals lose reimbursement for ‘unnecessary’ ER visits

In an extraordinary development, Fierce Healthcare is reporting numerous articles where reimbursement is being cut off to hospitals for Non-Emergency visits to their Emergency Departments. Now the primary solution lies in determining if calls are true emergencies (emergent) or non-emergencies (non-emergent) and qualifying those calls. The best way to do that in a tested and proven way is via Decision Support Software (DSS). The best in the business is Odyssey. 

Here are excerpts from this related article released today:

February 9, 2012 — 11:54am ET | By Alicia Caramenico Designed to curb the “overuse and abuse” of costly emergency care, Washington’s hospitals will no longer receive Medicaid reimbursement for any “unnecessary” emergency room visits starting April 1, reported The Seattle Times.

In what could be the nation’s most restrictive Medicaid ER policy, the program would stop payment for roughly 500 conditions, ranging from the obviously nonemergent diaper rash to the more complicated hypoglycemic coma and chest pain, the article noted.

Emergency physicians and hospitals would be left to foot the bill for treating those conditions. But providers are urging lawmakers to halt the new policy, noting that Medicaid patients now will have to know what their diagnosis will be before going to the emergency department. “If we don’t know without an X-ray or CT scan, how can they know it?” asked emergency physician Nathan Schlicher, legislative chairman of the Washington Chapter of the American College of Emergency Physicians.

Meanwhile, emergency departments at Utah hospitals are in hot water with the state’s Medicaid program. They have allegedly overbilled Medicaid $22 million for charging emergency rates for non-emergency care between 2008 and 2009, reported The Salt Lake Tribune.

Utah’s Medicaid inspector general has not revealed the hospitals in question and has yet to place some on official notice.

View Original Article on Fierce Healthcare

View related links: 

Seattle Times: State Medicaid to quit paying for ER visits deemed unnecessary

Salt Lake Tribune: Most Utah hospitals on hook for overbilling Medicaid

LifeBot Announces the World’s First “Virtual Ambulance” Telemedicine Crash Cart System to be Introduced at HIMSS 12 with Hewlett Packard

Phoenix, AZ, USA February 7, 2012 : LifeBot, LLC announced that it introducing the world’s first Multi-Function Telemedicine Emergency Crash Cart system at HIMSS 12 in Las Vegas February 20-23 with Hewlett Packard. LifeBot will also be displaying the DREAMS™ Digital Ambulance Emergency EMS telemedicine system at the Gathering of Eagles meeting in Dallas the same week on February 24-25th.

The World’s First “Virtual Ambulance”

The LifeBot “Virtual Ambulance” cart design begins with the concept of Multi-Function, that a mobile telemedicine cart should be versatile enough to handle routine day-to-day procedures but capable enough to manage unexpected emergencies. One should be able to save money, ease budgets and not have to purchase multiple carts to fit multiple needs. Most importantly, it should save lives. One cart should “do-it-all” or be an “all-in-one” solution.

Featured is a flashing light system to clear the hallways similar to the way an ambulance clears the street. Its patent pending Boot In-Route™ feature means it is ready when you need it. Not only is the cart the most advanced, but it is also the very first Emergency Crash Cart with telemedicine, a “virtual ambulance” that may be easily deployed facility-wide.

LifeBot mobile telemedicine carts are the first and only carts designed to transmit “live” voice, video and full patient physiological data. This is the data usually acquired by complete physiological monitoring systems that are connected directly to the patient. Such parameters include ECG, Pulse Ox, NIBP, Invasive BP, and much much more. LifeBot carts utilize DREAMS™ technologies developed with the U.S. Military making them the most advanced in the world.

Physicians, intensivists, tele-nurses, or any specialist may use LifeBot lightweight tablet or desktop PCs to login to carts for instant remote “tele-presence”. The same PCs may be used to login and be “virtually” on-the-scene to LifeBot equipped ambulances as well.

Physicians utilizing the LifeBot Slate tablet or Desktop PCs have remote control of the pan, tilt, zoom cameras next to the patient. This is just one of the many features of the LifeBot® DREAMS™ telemedicine system. The LifeBot robotic telemedicine crash cart system has numerous automated features so one may worry less about operating the cart system and focus more upon the quality of patient care.

DREAMS™ Ambulance to be Displayed at Gathering of Eagles

The same week LifeBot is displaying one of the original DREAMS™ Project Digital Ambulances at the Gathering of Eagles meeting in Dallas, TX February 24-25, 2012. 

Both the ambulance and the cart systems utilize DREAMS™. LifeBot has acquired the exclusive world-wide rights to key telemedicine technologies including DREAMS™, a $14 million research project that has built the first Digital Telemedicine Ambulances. The project was the brain child of renowned Texas surgeon, Dr. James “Red” Duke, Jr. and was funded by the Telemedicine and Technology Research Center (TATRC) and U.S. Army Medical Research and Material Command (USAMRMC), Department of Defense agencies.

The Community Paramedicine Technology Guide

According to LifeBot CEO Roger Heath, “Entire states and nations internationally wish to deploy LifeBot DREAMS™ systems now. They know these advanced technologies can save lives, reduce workloads, and reduce risks and healthcare costs.” Much of this has focused upon Community Paramedicine and delivery of primary care using mobile telemedicine. Both the cart and ambulance systems merge to form one uniform comprehensive system to meet both clinical and pre-hospital needs.

About LifeBot: LifeBot, a telemedicine solutions company, provides exclusive patented and military developed technologies for healthcare. These systems are used to send and receive live video, voice and patient vital-sign data transmissions primarily in support of heart, trauma and stroke victims. 

LifeBot systems are also designed for management of major crises, disasters and emergencies by hospital and field based public safety emergency professionals and for the U.S. Military in battlefield operations. LifeBot integrates capabilities not inherent in today’s telemedicine systems, allowing the benefits of telemedicine, telehealth, and emergency preparedness objectives to be fully realized. 

PDF Download Download the Multi-Function Crash Cart Brochure

PDF Download Download the Community Paramedicine Technology Guide