Customer Support / FAQ
Access the knowledge base, training schedules, and support tickets. Review SLA tiers and find fast answers to common questions on connectivity, security, and updates.
Our philosophy is to help you succeed through partnership, innovation and honesty. We aspire to reflect these traits with every interaction:
- Advocacy – we’re your partners; your success is our success
- Quality – we employ industry-leading skills to provide you with efficient and innovative solutions.
- Trust – we’re open and honest, acting with your best interest in mind.
Our strategy is to continually evolve the support you receive by infusing our tools and processes with cognitive
features – fueled by knowledge and driven by insights. These cognitive abilities are going to:
- Simplify your experience with LifeBot Support
- Improve our interactions with you
- Deliver value to you
Our goal is to make your experience with LifeBot Support simple, seamless, and effective, so you can focus less on issues and more on how our products will help your organization.
Use the form on the Contact page or email info@lifebothealth.com.
HIPAA‑aligned, GDPR‑ready, FDA/CE device integrations, AES‑256 encryption, audit logging. See Regulatory.
Disasters, EMS (Liberty County), armored (GDLS), elite sports (F1), nursing homes, and space (NASA HRP). See Case Studies.
Contact Support
Connect with our experts by completing a LifeBot Customer Support Ticket to log your issue directly in your words.